News items from Community

Server 2008 License - 32 bit vs 64 bit

土, 2010-12-04 00:29

Hi All, I downloaded and installed Windows Server 2008 Standard and am testing it.  We'd like to upgrade from Win 2003 to Win 2008 but our hardware is 32-bit and Win 2008 license is for 64-bit.  Can not replace hardware at this time.

Any suggestions?

Thank you,


Photoshop Elements 9 - no email received

金, 2010-12-03 23:35

I ordered Photoshop Elements 9 for my organization on 11/19 and my credit card was charged.  To date I have not received an email with downloading instructions or a serial number.  I checked the email address for my organization and it is correct.

December Net2 Think Tank: Share your 2010 Reflections

金, 2010-12-03 04:53

Hard to believe it's nearing the end of 2010.

When you look back at the world of innovation and social benefit this year, what are the key things that come to mind? Share your reflections with the NetSquared and TechSoup community.

Here's how it works:

Post your response here and tag it "net2thinktank" or write on your own blog or website, post or comment on the NetSquared Community Blog, or share your feedback on Facebook, Linkedin, or Twitter.

* Tag your post, comment, or tweet with net2thinktank.

* Email Claire Sale the link to your post (or if you have an existing post on this topic, simply add the net2thinktank tag and email the link)  by Saturday, December 18th.

The roundup of contributions will be posted on the NetSquared blog on Monday, December 20th.



Adobe photoshop elements 9 and Premiere Elements 9 how many to download?

金, 2010-12-03 04:32

It was easy to follow the Techsoup directions to get to the Adobe page to start downloading this product, however there are several pages for products with this name and with minor descriptions differences.  Some are HD and some are SD that much I can tell.  Do I download everything that says HD plus the 4 installers, I assume I need all 4, correct?

Adobe help desk was no help.  They said talk to Techsoup. So, any advise?

Adobe restrictions

金, 2010-12-03 02:21

I am not sure why my organization is restricted by Adobe's filter at checkout.  The organization types can be pretty narrow.  When I read their guidelines, it seems like our organization is a good fit.  Is there a way around the filter?

Order 06/08/2010 fully shipped, possibly received but unclaimed Acrobat Pro9

金, 2010-12-03 00:29

Hello - recently we've been going through our donation requests and noticed there were two orders:

47014 on 6/8/2010 : 2x Acrobat Pro 9.0 Win ESD

480866 on 6/29/2010 1x Acrobat Pro 9.0 Win ESD

Both show as fully shipped, however we've only claimed 1 of the 3 license/downloads and have lost links.  Is it possible to have these links resent?  There was an issue at the time, changing our organization information to be able to access Adobe products but believe they were resolved.

Thanks to anyone that can help with this.

Don't Miss These 10 Free Online Tools!

木, 2010-12-02 10:01

I was asked by the Techsoup team to cross-post this from my blog at


At Cloud for Good we are using many cool and exiting online tools to manage our relationships with clients, partners, and staff. We are always amazed by the amount of free tools that can make our clients work - individuals, nonprofits, and businesses – more productive and effective.

Therefore, I started a new tradition on Cloud for Good’s Facebook page. I shared 10 tools that we not only like but also, I find quite useful. Here they are:  

  1. Rapportive - Check it out if you haven't done so already. Rapportive is a little browser plugin that provides you with information about the people you talk to via email. 
  2. Dropbox – Dropbx might make you want to get rid of your USB!  It is the easiest way to store, sync, and, share files online. It makes online storage and sharing of files dead simple — as simple as dragging files into specially market local folders.  
  3. Skype Screen Sharing - Many people are not aware of this... Skype has a screen sharing feature. Once you are logged in to your Skype account, you simply click the share screen button and then will be able to see either the whole screen of the person with whom you are talking or the portion of the screen that they select. An incredibly simple yet highly effective tool that cuts down on messy feedback. It makes you far more efficient especially if your business is online.
  4. - The hardest part of making meetings happen is knowing when is the best time. makes it simple for everyone to know when is best for you! You control your availability and remove all the guessing games. Check it out and if you want to schedule a call/meeting to talk about your organization's technology needs...
  5. MyStickiesThis - This is simple but brilliant little app that essentially lets you place little stickies all over the web to remind you of stuff when you get back there at a later date. You can write messages for yourself and they’ll appear next time you navigate back to that page.
  6. Mozy - All the important information in your life/business is now stored on a computer. Whether it is photos and music or business documents and financial records, everything is digital - Mozy offers a great backup to the cloud service that will help you sleep at night knowing that your digital life will always be there when you need it.
  7. Remember the Milk is a great task manager. It allows you to create “to-do” lists in the easiest manner possible as well as being able to access those lists from pretty much anywhere. 
  8. Google Apps - I know, this one is so obvious and many people already know it …However, if you have not checked it out yet, you really should-immediately (FREE for nonprofits). It is great for collaboration, email, shared calendars and tons of other online features. It is one of, if not the most essential tool that I am use today. Contact us for help with implementation, migration, and training! 
  9. Soluto - Frustrated by your sluggish and unresponsive PC? Soluto’s goal is to bring an end to the frustrations PC users encounter. Soluto’s technology detects when you’re frustrated by your PC and tells you which application is causing it.
  10. PDF Unlock - PDF files can have restrictions that prevent you from being able to do many things with them, such as copying text from them or editing, printing or merging them. PDFUnlock! can remove these restrictions.



Need help findind Data Center to Host Evolve-CS

木, 2010-12-02 08:10

I am the new IT Director at Jewish Family Service of LA. Not only am I new to JFSLA, but I just moved to California from Chicago.

We are going to be implementing Defran's Evolv-CS enterprise application. It is a web-based application for the users.

I would prefer to find a data center to host and administer the hardware and network connectivity for about 200 users.

Is anyone using Evolv-CS?

How are you hosting it?

Does anyone have any California-based data center solutions they can recommend?

Thank you,

Linda Sanner

Hosting Defran Evolve-CS

木, 2010-12-02 05:18

I am the IT Director for Jewish Family Service of Los Angeles. I am new to JFSLA and new to California from Chicago.

We are going to be implementing Defran's Evolve-CS application.
Does anyone currently use Evolve-CS and have suggestions on hosting?

I would prefer to find a Data Center in California to host and manage the hardware.

I found in Minnesota that hosts Evolve-CS for about a dozen organizations, but they are unresponsive to my repeated requests for information.

It is a unique application so I prefer to find a data center that is already hosting it.
Anyone have any suggestions about a data center?

Thank you,
Linda Sanner
Director of IT
Jewish Family Service of LA
213-260-7909 seeking Sr. Network Engineer

木, 2010-12-02 05:10




Jewish Family Service of Los Angeles ( is now hiring a Sr. Network Engineer.


Advanced knowledge and at least three (3) years of experience with networking, server, software, PC, and node engineering and administration to proactively manage Information Technologies for the entire organization. Bachelor of Science in computer-related field. Certifications to the network engineer level preferred. Ability to maintain records with good support documentation. Excellent typing and data entry skills.  Detail oriented.  Good communication and interpersonal skills; able to exercise discretion and independent judgment.  Must have valid driver's license, car and insurance.  Culturally sensitive and able to work with a multicultural client/customer population; ability to work in a non-judgmental manner and foster positive growth/outcomes; able to work as part of a team and maintain professional boundaries. May be required to lift or move equipment up to 50lbs.


Configure, optimize, maintain and support all Windows servers and hosted servers. Maintain networking protocols, routers, switches and firewalls and make recommendations to upgrade them to meet business needs. Develop and execute network and node security to maintain HIPAA compliance. Enhance the IT team by providing expert knowledge of PCs/laptops, peripherals and client applications. Responsible for enterprise: email, antivirus, antispam, and backups. Participate in disaster preparedness and recovery planning. Apply best practices and develop and document standard operating procedures for areas of responsibility. Able to work independently and proactively. Desire to improve skills and play the lead role and coach other team members. Responsible for other duties as assigned.

Contact for more information or apply for the position.

I can't upload a photo to my profile.

木, 2010-12-02 03:25

Every time I select a photo (a .jpg) and hit upload I get the message:

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

Am I doing something wrong?


Norton Antivirus - "fully shipped"

木, 2010-12-02 01:24


This may be a dumb question, but I couldn't seem to pin down a definitive answer.  We ordered some licenses yesterday for Norton Antivirus and I see in our account that it is listed now as "Fully Shipped."

What is next?  In the FAQ, it says "The list below shows the usual time lag between the date the Donation Status was changed to Shipped and the date our partners actually ship the products.

Symantec Products
For desktop products fulfilled through download, TechSoup sends your organization an email immediately. "

Can't quite figure out how we download the software.

Quickbooks Point of Sale Software

木, 2010-12-02 00:16

Does anyone have any experience with Quickbooks Point of Sale (POS)? I'm in the process of investigating options for a small museum's gift shop and front desk.


Ottowa Volunteers in Education web site

水, 2010-12-01 20:46

A website based in Ottowa  for Volunteers in Education that you might like to check out is It includes some stuff on assistive technology.



Buffalo linkstation

水, 2010-12-01 09:23

I have a linkstation Quad - LS-QL/R5 4.0 TB that has failed It does not appear to be the drives I have 4 green lights but the power light flashes red and blue and blinks 6 times.  Any thoughts out there?

Document repository software

水, 2010-12-01 04:54

Can anyone recommend a good open source for a document repository. I'm ok with Drupal, but heard the Joomla handles large numbers of attachments better - any thoughts?


Crossplatform Instant Messaging

火, 2010-11-30 10:31

I've been looking at adding some IM ability for our staff, most of our staff are very tech savvy and would appear that an IM would be helpful now that we've expanded and our management team is no longer all in one location.

Right now we run a Windows 2003 Server, we do not host our own email or web as its been cheaper to keep that offsite and more secure.  Looking at the Microsoft option would require a server upgrade, and more management of the system. So far I've been unable to find many affordable corporate cross platform IM programs.  We could use Yahoo, Google or Microsoft, was just looking for something a bit more secure. 

Does anyone have any suggestions?



Steve Howland


火, 2010-11-30 05:26

Does anyone have a straight-forward, step-by-step guide about how to move your organization to GoogleApps?

ACT! 2011

火, 2010-11-30 04:29


Our organization recently rejoined and one of the main products we use is ACT! by Sage. We upgraded to ACT! 2010 this summer, but shortly after, upgraded to Office 2010, not realizing it wasn't compatible. I went to Sage's website and found out they would not be releasing any kind of patch for ACT! 2010, they were just recommending people upgrade to ACT! 2011 when it is released if they have Office 2010.

I read in another post that you were expecting ACT! 2011 soon, but it doesn't look like it is available yet. Do you have any ideas on when ACT! 2011 will be available on TechSoup?

Thank you!

Outdoor Writers Association of America

E-Book Readers: Amazon Kindle vs. The Rest Of Them

月, 2010-11-29 15:58

I'm thinking of getting a Kindle (really just for pure fun...).

Anyone using a Kindle or other brand of e-book reader?

Any thoughts to share (positive or negative) about it?